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Credit Cards & Other Payments

925Petals.com accepts major credit and debit cards from nearly every country in over 135 currencies. We use Paypal to process your payments as it offers the most reputable and secure system so you can shop with confidence on our website!

Until further notice, below is the list of payment methods you can use to pay for your online purchases:

  1. Visa
  2. Mastercard
  3. American Express
  4. Paypal payments

Pricing & Currency Conversion

All prices listed on the 925 Petals website, as well as all final checkouts, are currently in US dollars.

When ordering using a different international currency, it is your credit card issuing bank that determines the exact exchange rate that you will be charged on your order through us. When returning your purchase for a refund (please see our Refunds & Exchanges policy as not all items are returnable), you will be refunded the amount taken from our original funding source.

Please note that we will not be held responsible for any payment amount discrepancies or potential losses if caused by exchange rate fluctuations.

To help you determine an estimated exchange rate for your country’s currency, consider using this online currency converter.

Sales Taxes – Canadian & US Customers

925 Petals is a Canadian owned company that operates globally. If you are a Canadian customer, you will be charged HST tax on your entire purchase, automatically at checkout.

For your reference, until further notice, below is the list of HST percent charges by province:

Province (Canada) GST (%) PST (%) Total HST
 Alberta 5.00 0.00 5.00
 British Columbia 5.00 (7.00) 5.00
 Manitoba 5.00 (7.00) 5.00
 New Brunswick 5.00 10.00 15.00
 Newfoundland and Labrador 5.00 10.00 15.00
 Northwest Territories 5.00 0.00 5.00
 Nova Scotia 5.00 10.00 15.00
 Nunavut 5.00 0.00 5.00
 Ontario 5.00 8.00 13.00
 Prince Edward Island 5.00 9.00 14.00
 Quebec 5.00 9.975 5.00
 Saskatchewan 5.00 (6.00) 5.00
 Yukon 5.00 0.00 5.00

International Sales Taxes & Import Duty

925 Petals ships worldwide, mainly from Asia, the US, and Canada, depending on the manufacturer that provides a particular item for our online store. Working with high-quality reputable manufacturers who must pass strict quality controls allows us to offer amazing prices without compromising on the quality.

All international orders can potentially incur additional charges such as customs, duties, VAT (could be around 21%), etc, upon their arrival in your destination country. If required (depending on the total value of your package), these fees must be paid to your local carrier or government and are never collected by 925 Petals.

Due to the international nature of our business and working with various international factories, we can only indicate the net prices on your purchases. Your local taxes or import duties for your specific region are not included in our pricing since we are not aware of them. In case of any purchase return (if applicable), they will also be excluded from any refund, even if the package is refused at the time of delivery. You will be responsible for these fees. Since we are unable to advise you on the amount of these potential fees, we recommend for you to contact your country’s customs office or tax agent to confirm the respective charges and rates.

However, we are pleased to let you know that in most cases, these fees are somewhat rare because our suppliers will do their best to put as low of a package value on your shipping documents as possible, as to help avoid or reduce those duties/VAT.

FAQ

My card statement shows a charge from Paypal, yet I'm not a Paypal user. Why is that?

Millions of online merchants use Paypal to accept payments, so it is possible that this charge was made following your purchase through our https://valerias3.sg-host.com website.

For example, with a charge made with an American Express card, there can occasionally be a delay in displaying 925 Petals as the merchant you had purchased your items from. This means that, for about 48 hours or so, your credit card statement will temporarily show a pending charge from “Paypal”. Once the charge is completed, it will update with more detailed information about 925 Petals. Also, in some cases, your credit card statement may show your charge as from Webadventa Inc. instead of 925 Petals. This is our mother company.

If ever unsure, please feel free to contact our support team for assistance with charge identification. In this case, please provide us with the following information sent via support@valerias3.sg-host.com (secure email):

  • Type of card used (such as Visa, MasterCard, American Express)
  • Date of the charge
  • Currency amount
  • Name on the card and any additional cardholders
  • Last four digits of the card
  • Expiration date

Why did I get charged an international transaction fee?

925 Petals is a Canadian operated company based in Toronto, Canada, working with international suppliers. If you are ordering outside of Canada, your credit card company or bank might charge you a fee of $1-$10 that might even display as from 925 Petals or Webadventa Inc (our mother company).

Please note that this fee is not charged by us but rather by your bank, and we cannot refund that fee as it is not ours to begin with.  If you have any further questions or dispute regarding this charge, please contact your credit card provider or bank directly.

Payments Processor & Safety

925 Petals uses Paypal, the world’s most trusted international payments processing company. Paypal allows processing charges in 135 international currencies, helping customers avoid additional conversion costs.

925 Petals never saves nor keeps your credit card information on record. It remains the private property of the cardholder at all times before, during, and after the purchase.

In addition to processing all credit card sales via a fully secured and reputable third party payment processor Paypal, your checkout process is further protected by industry standard 128 Bit SSL encryption that protects your private data.

Have more questions and/or need help?

We will respond within 48 hours!

Contact us now!

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